Welcome to Decor Trends Now, your premier destination for stylish home decor that transforms spaces into personal sanctuaries. Below you’ll find answers to our most commonly asked questions about our curated collections, seamless delivery process, and exceptional customer service.

About Our Products

What style of home decor do you specialize in?
We offer a carefully curated selection of contemporary and timeless decor pieces that blend functionality with aesthetic appeal. Our collections—from ambient lighting solutions to elegant decorative bowls—are designed to create harmonious living spaces with effortless sophistication.
Are your products suitable for both home and office spaces?
Absolutely! Many of our items like desk lamps, clocks, and decorative boxes work beautifully in professional settings, while our cushions, rugs, and lighting fixtures are perfect for residential spaces.
How do I care for delicate decor items like faux plants or candle holders?
Each product comes with specific care instructions. Generally, we recommend dusting faux botanicals with a soft brush and cleaning glass items with a microfiber cloth. Avoid placing delicate pieces in high-traffic areas.

Ordering & Account

What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure, convenient checkout.
Can I modify or cancel my order after placement?
Orders enter our processing system quickly to ensure fast delivery. Please email [email protected] immediately if you need changes—we’ll do our best to accommodate requests before shipment.
Do you offer wholesale or trade discounts?
We occasionally offer special promotions! Sign up for our newsletter or contact our decor concierge at [email protected] to discuss bulk order possibilities.

Shipping & Delivery

What are my shipping options?
We offer two premium services:
✈ Standard Shipping ($12.95): 10-15 business days via DHL/FedEx
🎁 Free Shipping: 15-25 business days via EMS for orders over $50
Why don’t you ship to some Asian and remote areas?
Some locations have complex customs regulations that might compromise our packaging standards or delivery timelines. We’re continuously expanding our shipping network—email us to check if your area has been added!
How are fragile items like mirrors and lighting fixtures packaged?
Each piece receives custom protection:
• Reinforced boxes with protective corners for mirrors
• Custom foam inserts for glassware
• Specialized cushioning for lighting components

Returns & Exchanges

What’s your return policy?
We offer 15-day returns from delivery date for unused items in original packaging. Simply contact our Philadelphia team at [email protected] to initiate the process.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. In those cases, we’ll provide a prepaid return label.
How long do refunds take to process?
Once we receive your return, refunds are processed within 5 business days to your original payment method. Allow additional time for your bank to post the credit.

Designer Tips

How can I create a coordinated look?
Our collections are designed to work together! Consider pairing:
• Table lamps with complementary light bulbs
• Decorative bowls with matching candle holders
• Floor cushions with coordinating rugs
What’s trending in home lighting?
Our designers recommend:
• Layered lighting (combine ceiling lights with floor lamps)
• Organic materials in light fixtures
• Smart bulbs for adjustable ambiance

Have more questions? Our decor concierge team is always delighted to assist at [email protected]. We’re committed to making your decor journey as inspiring as the pieces you’ll discover in our collections.