Last Updated: [Date]
Welcome to Best Home Decor Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website decortrendsnow.com and all purchases made through our store. By accessing our site or making a purchase, you agree to these terms in full.
1. Our Customers
We cater to design-conscious individuals worldwide who appreciate carefully curated home decor, lighting fixtures, and decorative accents. Our products are selected for customers who value quality craftsmanship and thoughtful design in creating beautiful living spaces.
2. Website Use
2.1 Access and Account
You may browse our site without creating an account. Certain features like order tracking may require account registration with accurate information.
2.2 Intellectual Property
All content on our site, including product designs, images, text, and our brand name “Best Home Decor Store” are our exclusive property or licensed to us. Unauthorized use is prohibited.
2.3 User Responsibilities
You agree not to:
- Use our site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Copy or reproduce any content without permission
- Provide false information during checkout
3. Products and Services
3.1 Product Descriptions
We take care to accurately describe our products including:
- Lighting (ceiling lights, table lamps, floor lamps)
- Decorative accents (candle holders, bowls, boxes, mirrors)
- Home textiles (cushions, rugs)
- Botanical decor (faux plants, planters)
Colors may vary slightly due to monitor settings. Dimensions are approximate.
3.2 Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3.3 Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns for:
- Light Bulbs & Fittings
- Faux Flowers & Plants removed from packaging
- Personalized/custom Decorative Boxes & Jars
- Items not in original condition
4. Orders and Payments
4.1 Order Process
Your order constitutes an offer to purchase. We confirm acceptance when we email your order confirmation. Processing takes 1-2 business days (excluding weekends/holidays).
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge the total amount to your selected payment method.
4.3 Pricing
All prices are in USD. We reserve the right to correct pricing errors, even after order confirmation.
5. Shipping Policy
5.1 Delivery Areas
We ship worldwide except certain Asian countries and remote locations. Contact [email protected] for delivery inquiries.
5.2 Shipping Options
| Option | Carrier | Cost | Delivery Time |
|---|---|---|---|
| Standard Shipping | DHL or FedEx | $12.95 | 10-15 business days after shipment |
| Free Shipping | EMS | Free for orders over $50 | 15-25 business days after shipment |
5.3 Delivery Issues
You must inspect shipments immediately. Report damaged or incorrect items within 48 hours with photos to [email protected].
6. Returns and Refunds
6.1 Return Window
Most items may be returned within 15 days of delivery. The return process is:
- Email request to [email protected] within 15 days
- Include order number, product details, and reason
- Wait for Return Authorization (2 business days)
- Repackage with all original materials
- Ship to: Best Home Decor Store Returns, 795 Eagle Lane, PHILADELPHIA, US 39350
6.2 Refund Processing
Refunds are issued within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return results from our error.
6.3 Exchanges
Exchanges are subject to availability. Follow the return process noting “Exchange” and specify your desired replacement.
7. Limitations of Liability
To the extent permitted by law, Best Home Decor Store shall not be liable for:
- Indirect, incidental, or consequential damages
- Delays beyond our reasonable control
- Minor variations in product appearance
- Improper product use or assembly
8. General Provisions
8.1 Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance.
8.2 Governing Law
These terms are governed by Pennsylvania law. Disputes shall be resolved in Philadelphia courts.
8.3 Contact Us
For questions about these terms or our products:
Email: [email protected]
Address: 795 Eagle Lane, PHILADELPHIA, US 39350
Designer Note: We’re committed to helping you create beautiful spaces. Before returning an item, consider consulting our design gallery or contacting us for styling suggestions – sometimes a fresh perspective makes all the difference!
